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Fractional T1 service has been serving business needs for years by allocating a portion of the ‘pipe’ for data and another portion for traditional voice channels. With VoIP for Business from ITS not only can data and voice share the same connection, now voice is converted to data and carried over a managed private network or the internet, or often a combination of both.
Our VoIP best solutions offer an economical alternative to your traditional voice communications as ITS is a COMPLETE communications provider who can not only meet, but also exceed all of your telecommunications needs. Our thorough suite includes bandwidth, cable plant, phone system gateways for VoIP/SIP integration, analog or regular business line requirements, alarms and IP Fax - all while ensuring your calls are answered by a live person, not an automated attendant or IVR.
ITS' Hosted IP PBX system can easily be self-installed and configured, however, clients have the option of utilizing our professional installation so that they may start enjoying its benefits in no time.
Our professional installation team will perform the following services:
• System configuration with your personal account manager before installation date • LAN Assessment to ensure real time/Voice readiness at no charge• Site verification done for each site - Ping test, latency, and bandwidth calculator • Personal account manager through the installation process • Work with customer to determine placement of all equipment • Un-box all equipment and perform power on test to ensure that all is working • Make network connection from Ethernet jack to telephone adaptor • Make network connection from telephone adaptor to workstation • Configure IP address on telephone unit (If DHCP Server is not available) • Program extension and user information into telephone unit • Complete all testing to specs • Configure easy to use portal to activate find me, follow me (Call Blast) type features and customization • Perform official IP PBX training (Valued at $360.00) which includes the following: • Familiarize all end users with phone buttons and functions • Demonstration of all basic to advanced functions of phone • Full training on voicemail set-up, access and remote access • Show how to gain access to and use expansive functionalities of online web portal (VoIP Control Panel) • Step-by-step instructions left behind for all existing end users as well as an e-copy for new users. • Follow-Up for any additional questions • Basic BC (Business Continuity) solution implemented with each Hosted IP PBX (Disaster Recovery solution designed and implemented upon request) • Programming changes at no additional charge for two weeks following installation
For more information about VoIP Services from ITS, please call us at 1-800-876-4ITS.
ITS is also a VoIP SIP provider in addition to a self-service type VoIP Product for business and residential customers called OmniTalk. To get more information about the OmniTalk product, please follow this link --> OmniTalk Product Offering
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CONVERGED
TECHNOLOGIES! In today’s business environment, network data and voice
are equal partners. Without either of these, businesses cannot function.
It’s no wonder that these two elements have converged into
a single application.